Privacy Policy

Last updated: September 2026

EduBridge Global Hub respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains what information we may collect, why we collect it, how we use it, and the choices you have regarding your information.

EduBridge Global Hub is operated as a Swedish sole proprietorship.

1. Information We Collect

Depending on how you interact with us, we may collect information such as:

Name and contact information
Email address and phone number
Country of residence or intended study destination
Educational background and study interests
Information you provide when booking a consultation
Questions, concerns, and information shared during a consultation
Documents or information voluntarily provided for application or admission support
Payment and transaction information necessary to process a service
Information you provide when contacting us or requesting support
Technical information collected through our website, such as IP address, browser type, device information, and website usage data, where applicable

Please do not provide sensitive personal information unless it is necessary for the service you have requested.

2. How We Use Your Information

We may use your information to:

Provide and manage consultations and other requested services
Process bookings and payments
Communicate with you about your consultation or service
Understand your situation so we can provide relevant guidance
Provide documentation, application, admission, or pre-departure support when requested
Respond to questions and support requests
Maintain service records and improve our services
Prevent fraud, misuse, or unauthorized activity
Meet applicable legal, accounting, and regulatory obligations

3. Consultation Information

Information you share during a consultation is used to understand your situation and provide relevant guidance.

Because our service is based on individual circumstances, the information you choose to share may include educational, financial, or other personal details relevant to your study-abroad plans.

We do not require information that is unrelated to the service being provided.

4. Payments

Payments may be processed through third-party payment providers. We may receive information necessary to confirm and manage your transaction, but payment card or other sensitive payment credentials may be handled directly by the relevant payment provider.

Third-party payment providers may process your information according to their own privacy policies and terms.

5. Service Providers

We may use trusted third-party providers to operate our services, including providers for:

Website hosting and infrastructure
Booking and scheduling
Online meetings and video consultations
Payment processing
Email and communication
Analytics and website performance
Customer or business management

These providers may process personal information on our behalf where necessary to provide their services.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies for essential website functionality, preferences, analytics, and other purposes.

For more information, please see our Cookie Policy.

7. How We Protect Your Information

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online service or method of electronic transmission can be guaranteed to be completely secure.

8. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business records, resolving disputes, and meeting legal or accounting requirements.

9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of information where applicable
Request restriction of certain processing
Object to certain processing
Request portability of certain information
Withdraw consent where processing is based on consent

These rights may be subject to applicable legal limitations.

10. International Transfers

Some service providers we use may process information outside Sweden or the European Economic Area. Where applicable, we take appropriate measures required by applicable data protection law for such transfers.

11. Children

Our services are intended for individuals who are legally able to enter into a service relationship. If you are under the applicable age of consent or contractual capacity, you should involve a parent or legal guardian where required.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements. The updated version will be published on this page with a revised date.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact EduBridge Global Hub through the contact information provided on our website.